Typical candidates include manual tasks, repetitive decisions or tasks involving human validation. Examples: email classification, form processing, ticket triage, document recognition, report generation, data validation, or repetitive lookups in different systems. AI agents go beyond RPA by understanding context, learning from user behavior, and adapting responses. Technologies used include Copilot, OpenAI, Gemini, and Microsoft Power Platform.

IA Agents
Intelligent Process Automation
Low-code, AI, and orchestrated agents to let your processes work for you.
Repetitive tasks that drain your time and value

Repetitive tasks that drain your time and value
Many companies still operate with manual processes that slow them down. Intelligent automation lets you recover time, reduce errors, and focus on what truly adds value to your business.
Manually filled forms
Emails waiting for a reply
Data copied between systems
Manual tracking of incidents and tickets
Repetitive queries to multiple systems

What is Intelligent Automation?
Process automation today goes far beyond rigid RPA scripts. Intelligent automation uses technologies such as low-code platforms, AI agents, and rule engines to automate high-impact business processes with flexibility and context awareness.
At AÓNIDES, we integrate tools like Copilot, Power Platform, Gemini, Langchain or Azure Functions, among others, to simplify and optimize your operations.
Areas where intelligent automation delivers value
We apply automation in key business processes to offer a smarter and more sustainable experience.
Time savings
Automate high-volume tasks like invoice classification, reporting, and email routing.
Improved quality
Reduce manual errors, ensure regulatory compliance, and gain traceability.
Decision agility
Trigger instant actions with smart agents trained to act on real-time information.
Operational scalability
Standardize repetitive tasks, delegate them to virtual agents, and free up internal teams.
Context-aware automation
Intelligent agents that adapt to workflows and user behavior in real time.
Monitoring and compliance
Automate SLA tracking, incident follow-up, and compliance policies.

RPA or AI Agent? The Value Is in the Right Combination
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RPA works best for simple and stable rule-based tasks.
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AI agents extend the potential to complex processes requiring understanding and adaptation.
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The real power comes from orchestrating both, giving you control and intelligence in one solution.
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Use RPA for structure, and intelligent agents for unstructured or variable scenarios.
Frequently Asked Questions
It depends on the complexity of the process and your current systems. In most cases, a basic automation or agent can be up and running in less than two weeks. If integration is required with systems like ERPs or CRMs, timelines may extend slightly. We always aim for a quick MVP (Minimum Viable Product) to deliver value early and iterate with your team.
We work with the leading technologies on the market, including OpenAI (GPT), Microsoft Copilot, Gemini, Power Platform, Azure Functions and low-code platforms. We design the architecture based on your environment and business goals, combining RPA components with generative AI or rule-based systems depending on the context.
It depends on the number of processes and systems involved. At AÓNIDES, we adapt to the needs and size of each company. In many cases, we can help you benefit from programs like Kit Digital to subsidize part of the implementation. We offer free consultations to evaluate your case and provide a realistic estimate.
Our solutions are compatible with common environments (Microsoft, Google, or third-party systems). We use APIs, connectors or secure gateways to ensure that data flows reliably and securely, whether on-premise or in the cloud. If needed, we can also provide system integration or migration support.

Over 7 years transforming business processes with data and AI
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